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Updating your NetID Password

You may be required to change their NetID password for a variety of reasons, including:

  • A period of 12 months has elapsed since your password was last changed
  • A confirmed or suspected breach of your account’s security has been detected
  • You have forgotten your NetID password

To change your NetID password, use the Manage NetID Password Tool.

If you have forgotten your NetID password, use the Forgotten Password Tool.

After Updating your NetID Password

Your updated NetID password should be used to authenticate to all Rutgers and RSDM systems that utilize the NetID system for authentication. This includes non-clinical workstations, axiUm, Rutgers Connect, and Canvas, among others.

Logging into Windows Laptops

If you are unable to log in to your Windows laptop using your new NetID password, but can successfully log in using your old password, follow these steps to update your locally cached credentials. Once completed, you will be able to log in to Windows using your updated NetID password.

On-Site

While working on-site it will be necessary to connect your laptop to a wired network connection in order to update your locally cached password using the following process:

  1. Connect your laptop to a wired network connection
  2. Restart your computer
  3. Log in using your NetID and new password

For students in possession of a school issued laptop, a wired network connection is available in the B839 Student Study Room which can be used at any time. A wired network connection is also available in the RSDM IT office by appointment or during walk-in support hours.

Please contact RSDM IT to schedule an appointment with a member of our staff who can assist.

Off-Site

While working off-site it is possible to update your device yourself using the following process:

  1. Log in to Windows using your NetID and old NetID password
  2. Connect to the a wireless network if not currently connected
  3. Connect to the Rutgers Access VPN. When prompted for a username and password, enter your NetID and new NetID password.
  4. Press the “Windows” and L keys simultaneously, or select Start > User > Lock to lock Windows
  5. Unlock Windows using your new NetID password
  6. Disconnect from the Rutgers Access VPN