Individual Account Provisioning

Users will be able to self-provision a Webex account via the Service Activation page. Users will also be able to enable this service when activating their NetID for the first time. See the below Personal Account Requirements section for more information on creating individual accounts. 

Shared Account Provisioning

Shared accounts must be created by a Rutgers Connect Delegated Administrator. All shared Webex accounts need to be associated with a service account in Rutgers Connect. 

You can ask your Rutgers Connect Delegated Administrator to activate a shared Webex account for an existing service account or make you a new service account. 

Account Types and Features

Webex supports several account types. Most users will only utilize Host accounts.

You do not need an account to attend a Webex meeting, and should not get a Webex account unless you intend to host meetings or manage a shared account.

Host Account – Webex Native

• • • A host account is a licensed account capable of hosting meetings.
    • All host accounts must be licensed.
    • Host accounts that have not hosted meetings recently enough will be deactivated to manage license costs.
    • Faculty and Staff will be licensed in a manner that provides PSTN phone bridge capabilities.
    • Students will be licensed in a manner that does not provide PSTN features. They will have VOIP capability only for audio participation.

Shared Account –RU specific configuration of a host account.

• • • Shared accounts are normal host accounts with the exception that they are not mapped to an individual's NetID.
    • Shared account meetings can be hosted by logging into the service account, or by someone designated as a co-host on a meeting. 
    • As currently implemented, shared accounts will not be supporting standing phone bridges for personal meeting rooms.

Personal Account Requirements

Users must hold an active faculty, staff or student role to self-provision a person Webex account. Guests will need to contact their Rutgers Connect Domain Administrator if they would like a Webex account activated. See the following page regarding creating a personal Webex account for information on how to create a Webex account. 

Shared Account Requirements

A shared Webex account allows multiple users to access and manage an account. To access information on the shared Webex account, you need to be a delegated user for that account. Your Rutgers Connect Delegated Administrator can provision and manage access to your shared Webex account.