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Key principles of a Trauma Informed Care (TIC) approach include organizational safety, trustworthiness, transparency, cultural sensitivity, collaboration and empowerment among and between staff and patients (SAMHSA, 2019). Adoption of TIC is an on-going process that requires full leadership support, commitment, extensive learning, supervision, accountability, and a change in attitude with several core beliefs and values. It is also important to be aware of current trauma related challenges, as we are adjusting to COVID-19 or other widespread crises. Leadership embraces a TIC culture, leads through example, provides training and unlimited support towards a successful implementation of five core areas:


1. Take into consideration the impact of pervasive crises (i.e. COVID-19)
2. Use therapeutic communication
3. No room for judgements
4. Create a healing environment
5. Practice self-care