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Dr. Chen received a B.S. degree in 2003 and an M.S. degree in 2006 from Tsinghua University, Beijing, China, and a Ph.D. degree from the University of Wisconsin-Madison in 2010. From 2010 to 2013, he worked as a Lead Scientist at GE Global Research Center, NY, solving various problems from GE Energy, GE Aviation, Lockheed Martin, and electric utility companies. He then joined Rutgers as an assistant professor in 2014 and was promoted to associate professor with tenure in 2018. He has extensive experience working with business and public sectors to improve strategic decisions and operational efficiencies. His work has appeared in Operations Research, Manufacturing & Service Operations Management, Production and Operations Management, INFORMS Journal on Computing, Transportation Science, Interfaces, IEEE Transactions on Automatic Control, etc. He is an associate editor of INFORMS Journal on Applied Analytics, IEEE Transactions on Automation Science and Engineering, Journal of Simulation, etc., and a guest editor of IISE Transactions, International Journal of Production Research, Flexible Services and Manufacturing Journal, etc. He currently serves as the Chair of the INFORMS Service Science Section. His current research interests include the following.

  • Data analytics in service operations
  • Operations and finance interface
  • Optimization in the supply chain, logistics, and manufacturing systems
  • Methodologies in simulation and global optimization