“Rutgers has to offer a more personalized and institutionally streamlined student experience.” – University Strategic Plan
The Student Experience Improvement Initiative (SEII) is central to realizing the goals established in the Rutgers University Strategic Plan, which are aligned with being a world class institution. SEII advances the University’s dedication to providing seamless, integrated, consistent, effective and responsive services that meet Rutgers students’ needs.
The project focuses on understanding and improving student service levels, business processes, compliance risks, technology, and supporting organizational structures. The SEII initiative includes all units dedicated to enrollment management and student accounts within central administration and across Rutgers-Camden, Rutgers-New Brunswick, Rutgers-Newark, and Rutgers Biomedical and Health Sciences.