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SEII team is finding the right approach to take for SIS business process review

The Student Experience Improvement Initiative (SEII) team has spent the summer preparing for the Student Information System (SIS) business process review (BPR), which is slated to begin in early 2025.   

The goal of a BPR is to help the project team understand current business and system processes, design future-state processes, and prepare for the implementation of Oracle Student Management, which is a technology solution that aids university administrators with setting up, tracking, and managing academic information.  

Building on the work to develop a BPR project charter and management plan the SEII project team is currently examining—through a series of ongoing “deep-dive” meetings—assorted options for how to structure the BPR work. 

“The approaches we’re considering differ in their timing,” explains Andrew Gootman, project manager for SEII. “We’re deciding, for example, when to begin reaching out to the university community, and when we will begin BPR activities.”  

The SEII project team also is creating a communication plan for the BPR.  

“It’ll be a comprehensive plan that will help ensure our project communication efforts are consistent, coordinated, and targeted to achieve our specific goals,” Gootman notes. “The plan will consider not only the messages to be conveyed, but the different target audiences, communication methods, timing, the outcome we want from each communication, and how we’ll track and analyze each message.”  

If you have any questions about this initiative—or this update, in particular—send an email to seiiproject@finance.rutgers.edu.