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Xin (David) Ding is an Assistant Professor of Supply Chain Management and the Academic Director for the Healthcare Analytics and Intelligence Master program at Rutgers Business School. His research examines the demand-supply relationship in the healthcare context. His ongoing work examines how healthcare organizations develop operational excellence through service design, workflow optimization, and data analytics in competitive markets.

Through working with national/state health agencies and hospital systems, Dr. Ding has published his research in leading academic journals including the Journal of Operations Management, Decision Sciences, Journal of Service Research, Industrial Marketing Management, and Service Industries Journal, among others. His research receives support from the Cancer Institute of New Jersey (PI), National Sciences Foundation (consultant), and Project Management Institute. David serves as an academic scholar with Cornell Institute for Healthy Futures, an Associate Editor for the Journal of Operations Management and the Decision Sciences Journal.

Dr. Ding had taught subjects in healthcare services management, operations analysis, project management, and healthcare analytics in online, offline, and hybrid formats to students in specialty master, MBA, and undergraduate programs. He also taught multivariate analysis and empirical research methods to Ph.D. students and business intelligence to DBA students.

His research, teaching, and service have also been recognized by NJ Bright Idea Award, Junior Faculty Research Award, Decision Sciences Institute Best Paper Award, University Teaching Award, Susan McFarland Award from Healthcare Data and Analytics Association, and Decision Sciences Best Reviewer Award, etc. He also provided consulting and training to leading hospitals, medical centers, and healthcare services organizations in NJ and NY.

JOM paper on benchmarks

I am very happy to share that, right around the Thanksgiving eve, my sole-authored paper was accepted for publication with the Journal of Operations Management. In the paper, I use … Read More

Bright Idea Award

I was delighted to receive the 2023 Bright Idea Award presented by the NJCBAA New Jersey Collegiate Business Administration Association for my work on healthcare and EMR. Thank you Dean … Read More

Junior Faculty Research Award

I am very humbled to receive the RBS’ Junior Faculty Research Award from Dean Lei at Faculty Retreat this Friday. A big shout-out to Rosa, Lian, and Arash for nominating … Read More

Cost effective service excellence

A recently accepted paper with Service Industries Journal. In the paper, we advance that three strategic pathways to cost-effective service excellence are also excellent enablers of the implementation of digital … Read More

POMS conference

After three years of virtual meetings, it was refreshing to join the in-person Production and Operations Management Society (POMS) conference in Orlando this week. Great to be part of the College of … Read More

Instructional Fellow Award

I am very happy to be recognized by the Instructional Fellow Award by colleagues at the Department of Supply Chain Management at Rutgers Business School. Following is the summary of … Read More

JOM paper

Fresh from the oven! A new research publication with colleagues Xiaosong (David) Peng, Yuan Ye, and Aravind Chandrasekaran, in early view with the Journal of Operations Management. In this paper, we use data … Read More

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