JOM paper on benchmarks
I am very happy to share that, right around the Thanksgiving eve, my sole-authored paper was accepted for publication with the Journal of Operations Management. In the paper, I use … Read More
I am very happy to share that, right around the Thanksgiving eve, my sole-authored paper was accepted for publication with the Journal of Operations Management. In the paper, I use … Read More
I was delighted to receive the 2023 Bright Idea Award presented by the NJCBAA New Jersey Collegiate Business Administration Association for my work on healthcare and EMR. Thank you Dean … Read More
I am very humbled to receive the RBS’ Junior Faculty Research Award from Dean Lei at Faculty Retreat this Friday. A big shout-out to Rosa, Lian, and Arash for nominating … Read More
A recently accepted paper with Service Industries Journal. In the paper, we advance that three strategic pathways to cost-effective service excellence are also excellent enablers of the implementation of digital … Read More
After three years of virtual meetings, it was refreshing to join the in-person Production and Operations Management Society (POMS) conference in Orlando this week. Great to be part of the College of … Read More
I am very happy to be recognized by the Instructional Fellow Award by colleagues at the Department of Supply Chain Management at Rutgers Business School. Following is the summary of … Read More
Fresh from the oven! A new research publication with colleagues Xiaosong (David) Peng, Yuan Ye, and Aravind Chandrasekaran, in early view with the Journal of Operations Management. In this paper, we use data … Read More