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Xin (David) Ding is an Associate Professor of Supply Chain Management at Rutgers Business School. His research examines the demand-supply relationship in the healthcare context. His ongoing work examines how healthcare organizations develop operational excellence through service design, workflow optimization, and data analytics in competitive markets.

Through working with national/state health agencies and hospital systems, Dr. Ding has published his research in leading academic journals including the Journal of Operations Management, Decision Sciences, Journal of Service Research, Industrial Marketing Management, and Service Industries Journal, among others. His research receives support from the Cancer Institute of New Jersey (PI), National Sciences Foundation (consultant), and Project Management Institute. David serves as an academic scholar with Cornell Institute for Healthy Futures, an Associate Editor for the Journal of Operations Management and the Decision Sciences Journal.

Dr. Ding had taught subjects in healthcare services management, operations analysis, project management, and healthcare analytics in online, offline, and hybrid formats to students in specialty master, MBA, and undergraduate programs. He also taught multivariate analysis and empirical research methods to Ph.D. students and business intelligence to DBA students.

His research, teaching, and service have also been recognized by Dean’s Meritorious Research Award, NJ Bright Idea Award, Junior Faculty Research Award, Decision Sciences Institute Best Paper Award, University Teaching Award, Susan McFarland Award from Healthcare Data and Analytics Association, and Decision Sciences Best Reviewer Award, etc. He also provided consulting and training to leading hospitals, medical centers, and healthcare services organizations in NJ and NY.

In his role as the interim vice department chair, he is responsible for scheduling and coordinating department-level courses, providing supervision, advice, and training for new faculty members, working with specialized graduate program directors on relevant teaching assignments, and conforming teaching assignments to AACSB standards. As the program director and academic coordinator for the MBA-SCM concentration, he is also responsible for supervising MBA students and resolve student complaints, maintaining major rankings (US News & Gartner), and reviewing and updating the program website and brochure.

AI and digital twins in classroom teaching

How are we planning to leverage AI in classroom teaching? Rutgers is hosting AI in Teaching Conference (12/6/24). My colleague Hussein Issa and I will be presenting Teaching AI and … Read More

Conference Chair for the 56th Decision Sciences Institute Annual Conference, Orlando, FL (December 22-24, 2025)

The 55th Decision Sciences Institute Annual Conference was a great success! Thanks to Tolga Aydinliyim and the conference leadership team for putting together a wonderful program. I was also very … Read More

#2 Best on-campus healthcare analytics graduate program in the Nation!

It is a historic week of heat wave for northeast and midwest. Adding to the heat is that our M.S. in Healthcare Analytics and Intelligence, Rutgers Business School was ranked … Read More

Best paper award from Service Industries Journal -2023

It is great to hear that our paper published with Service Industries Journal was selected as a best paper in 2023! 😄 Citation: Jochen Wirtz, Johannes Hofmeister, Patricia Y. P. … Read More

JOM paper on benchmarks

I am very happy to share that, right around the Thanksgiving eve, my sole-authored paper was accepted for publication with the Journal of Operations Management. In the paper, I use … Read More

Bright Idea Award

I was delighted to receive the 2023 Bright Idea Award presented by the NJCBAA New Jersey Collegiate Business Administration Association for my work on healthcare and EMR. Thank you Dean … Read More

Junior Faculty Research Award

I am very humbled to receive the RBS’ Junior Faculty Research Award from Dean Lei at Faculty Retreat this Friday. A big shout-out to Rosa, Lian, and Arash for nominating … Read More

Cost effective service excellence

A recently accepted paper with Service Industries Journal. In the paper, we advance that three strategic pathways to cost-effective service excellence are also excellent enablers of the implementation of digital … Read More

POMS conference

After three years of virtual meetings, it was refreshing to join the in-person Production and Operations Management Society (POMS) conference in Orlando this week. Great to be part of the College of … Read More

Instructional Fellow Award

I am very happy to be recognized by the Instructional Fellow Award by colleagues at the Department of Supply Chain Management at Rutgers Business School. Following is the summary of … Read More

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