Troubleshooting

If your computer freezes or crashes during an exam, you should reboot your computer by holding down the power button for 10-seconds. Once it boots back up, you should automatically re-enter the secure exam mode with all of your previously provided responses loaded.

If Examplify is unable to automatically upload your exam once you have finished, follow the steps below:

1. Wait 30 seconds to allow your computer to fully reconnect to the wireless network and then hit the Retry button.
2. If you are still unable to upload your exam, restart your device and attempt to upload again.
3. If you are still unable to upload your exam, contact RSDM IT.